No Barriers USA   Employment Application: Operations Manager Position

Application Instructions
Thank you for your interest in joining the No Barriers team! If after reading through the job description you would like to apply for this position, please complete all sections of this application and submit by 05/05/24 (please note that applications will be considered on a rolling basis as they are submitted). Once submitted, a confirmation notification message will pop up thanking you for your application. The No Barriers Hiring Team will then review your application and will contact you if they are interested in setting up an interview. If you need assistance with the application, you can contact No Barriers at talent@nobarriersusa.org.

No Barriers is a nonprofit dedicated to building a community that believes our barriers and differences unite us and make us stronger. We bring people together for shared experiences centered on outdoor adventure and wellness, that stretch comfort zones, build resilience, and help people develop the mindset that What’s Within You Is Stronger Than What’s In Your Way.


We serve individuals of all abilities - including youth, veterans and caregivers. We were founded on the premise of advancing diversity, equity and inclusion and providing inclusive, accessible environments for diverse populations to build community through shared experiences, giving individuals the opportunity to transform the way they see themselves and others. Twenty years later, this remains at the forefront of our work.  


Vision: Build an inclusive world for all where barriers don't stand in the way of possibilities. 

Mission: Provide transformative programs and experiences that shift mindsets, create belonging, and foster self-discovery to elevate individuals and their communities.

Job Posting

Job Title: Operations Manager

Supervisor: Director of Finance

Department: Administration


No Barriers seeks an enterprising Operations Manager with proven leadership skills who is a systems thinker and hands-on doer. The ideal candidate for this position is an effective project manager who loves leading collaborative work, while also thriving in the independent execution of details. This position manages operations related to business needs and programming to serve people with disabilities and caregivers. Property management responsibilities include Colorado facilities (mountain campus, warehouse, office) and assets (vehicles, gear, materials, supplies). Additionally, this position manages cross-departmental projects to create and improve operational systems and procedures, including to meet technology needs and ensure accessibility excellence. If you enjoy systems and spreadsheets as much as you love rolling up your sleeves to get the job done out in the field, our team would love to hear from you.


Essential Duties and Responsibilities:

Manage mountain campus property (near Red Feather Lakes, CO):

  • Create and train staff in standard operating procedures for campus, and collaborate closely with program staff to provide accountability for standard operating procedures (SOPs), including for turnover of the property between programs

  • Maintain buildings and equipment (including water pump, plumbing, solar array and power, kitchen appliances, router, AED, bunk beds and mattresses, etc.) and manage contracted maintenance staff

  • Collaborate with program staff to create campus usage schedule

  • Plan and manage staff/volunteer work days, including communications with partners

  • Collaborate with staff to support needs related to campus events and tours

  • Create plan for response to urgent facilities needs, and support program staff when needs arise

  • Plan and manage fire mitigation work

  • Manage road needs including representation on the road association, security gate access, grading

  • Manage signage needs

  • Understand accessibility needs and manage projects to meet needs

  • Manage pest control needs through contracted service

  • Manage camp set up (May) and take down/winterization (October)

  • Support the management of building contractors

  • Collaborate with program staff to manage licensing needs (child care, food service, etc.)


Manage warehouse facility:

  • Collaborate with program staff to manage all assets in warehouse and kitchen, including inventory and check in/check out system

  • Provide accountability for warehouse procedures being followed (gear, supplies, materials, signage, equipment)

  • Manage maintenance and cleanliness of warehouse

  • Create and provide oversight for key system

  • Support programs staff with purchase of gear, supplies, and materials

  • Communicate with staff in other retail spaces as needed

  • Monitor and respond to pest control needs


Manage vehicles:

  • Manage maintenance and cleanliness of vehicles (vans and trailers)

  • Manage sales/donations/rental of vehicles as needed

  • Coordinate vehicle registration and collaborate with finance to insure vehicles

  • Collaborate with program staff to create and follow vehicle usage schedule


Manage office facility:

  • Communicate with tech support to ensure functioning internet and equipment

  • Communicate with printer/copy machine company to ensure machine functions

  • Create and manage plan for office cleaning (staff or service)

  • Copy and track keys

  • Manage maintenance needs (in conjunction w/ landlord)

  • Track usage of and purchase office supplies

  • Coordinate move to new office location

  • Ensure furniture needs are met


Manage operational accessibility needs:

  • Research and understand accessibility requirements and best practices

  • Manage accessibility training needs

  • Collaborate with program staff to meet programmatic accessibility needs 

  • Manage contracted staff such as consultants and trainers


Manage technology:

  • Collaborate across departments to understand technology needs

  • Collaborate with staff to manage technology contractors

  • Manage technology integration projects

  • Manage Form Assembly platform training and usage

  • Provide staff with information to get technology support

  • Manage inventory of technology equipment (computers and accessories)


Other Duties and Responsibilities

  • Provide input during the budget development process 

  • Manage budgets and spending related to operations

  • Collaborate to assess and manage risk across the organization

  • Contribute to communications, marketing, and fundraising efforts as relevant

  • Contribute to positive organizational culture through intentional actions


Qualifications:

  • Experience managing operations related to experiential programming

  • Experience managing facilities

  • Proven ability to develop systems and procedures

  • Analytical skills to assess needs, determine objectives, and manage solutions

  • Proven ability to work independently and to be accountable

  • Ability to lead people and collaborative projects

  • Project management skills with knowledge of systems and tools to manage project deliverables 

  • Excellent written and oral communication skills

  • Exceptional attention to detail and organizational skills

  • Ability to collaborate and manage relationships with staff and contractors

  • Ability to plan, execute, and manage time effectively

  • Strong desire to positively impact the lives of people with barriers

  • Ability to manage budgets and spending

  • High-level skills using the Google suite, including Google Drive, Docs, and Sheets

  • Experience with Form Assembly desirable

  • 5 + years relevant work experience

  • Experience working with people with disabilities, executing adaptive recreation programs, and ensuring accessibility needs are met is highly desirable

  • Non-profit and/or outdoor recreation/travel/events production industry experience preferred

  • Outdoor adventure and backcountry skills, including understanding of best practices for outdoor recreation preferred


Education and formal training—

  • Bachelor’s degree or higher in a field related to communications, education, business management, or equivalent experience in recreation, operations, or related professional field


Work environment—

  • Based out of the Fort Collins home office requiring use of a computer

  • Ongoing field work at the NB mountain campus located near Red Feather Lakes, Colorado and at the NB warehouse in south Fort Collins

  • Option to work remotely some of the time 

  • Occasional field work to support programs



Possible physical activities--

  • May need to lift items up to 50 lbs

  • May need to perform physical labor related to property maintenance


Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job..

Compensation and Benefits

  • Salary commensurate with experience; Range $50,000 - $55,000

  • Health insurance benefits

  • Flexible work schedule

  • Generous PTO policy

  • 401k matching program

Contact Information




Cover Letter and Resume


Commitment to Diversity, Equity, and Inclusion

No Barriers celebrates diversity and strives to create an inclusive environment for employees and participants. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.


No Barriers will make reasonable accommodations, as required by law, for the known physical or mental disabilities of an otherwise qualified applicant or employee, unless doing so would impose an undue hardship upon business operations. An accommodation is not reasonable if, even with the accommodation, the employee is unable to perform essential job duties in a manner that would not endanger the employee's health or safety of the employee or others.


Statement of Accuracy
I hereby certify that all of the information provided by me in this application (or any other accompanying or required documents) is correct, accurate and complete to the best of my knowledge. I understand that the falsification, misrepresentation or omission of any facts in said documents will be cause for denial of employment or immediate termination of employment regardless of the timing or circumstances of discovery. 
I understand that my electronic signature is valid and legally binding.

Contact Information